International electrical sockets as well as USB and USBC sockets are available at each bedside table. For additional adaptors and further assistance, please select the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet.

The air conditioning temperature and fan speed in your room can be individually adjusted according to your comfort, using the touch panel located by your guestroom door. If you wish to completely turn off the air conditioning, this can be done by touching the power button. Please allow five minutes for the control system to respond to your changes. For assistance, please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet.

Baby amenities are available on request, including a baby cot, baby bath, nappy bin, bottle warmer and sterilizer, bibs, teething rings and infant serving dishes and cutlery. For older children, we have games and books available as well as children’s bathrobes and slippers. For assistance, please select the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet.

Assistance in arranging family excursions and babysitting is available through our Concierge.

The bathrobes in your guestroom are provided for your comfort and use during your stay. New bathrobes can be purchased at a cost of £120.00 inclusive of VAT. Please select the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet if you wish to purchase a bathrobe.

Bicycle hire is available through our Concierge. In addition, our Concierge can also provide information on the London public bicycle sharing scheme which consists of more than 750 docking stations and 11,500 bicycles to hire across the city. The nearest public bicycle hire station is located directly in front of the Hotel on Broadwick Street.

If you wish to play music from your own device, this can be done by pairing your device with your guestroom television. If you would prefer a separate Bluetooth speaker, this is available by the bedside in Suites or on request by selecting the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet.

A full breakfast menu is served in our ground floor restaurant Bar Jackie from 07.30am to 11.00am daily. Alternatively, breakfast can be served in the comfort of your room and the full menu is available to view on your in-room tablet.

Complimentary printing, photocopying and scanning is available. Additional business services that can be arranged on request include laptop and mobile phone hire, meeting room hire, translation services and secretarial services. For assistance, please select the Concierge button on your telephone or ‘How May We Assist You’ on your in-room tablet.

Our check out time is at midday. For your convenience, we can store your luggage if you are departing later in the day. If you would like to extend your stay or depart from your guestroom later, please contact Reception to check availability and additional charges.

Should you require assistance with your luggage, please select the Concierge button on your telephone or ‘Departure Services’ on your in-room tablet.

A Nespresso coffee machine, kettle and amenities are provided with our compliments and refreshed daily. If you require additional amenities or if you have a preferred choice of coffee blend, tea or milk variety, please select the in-room dining button on your telephone or ‘Guest Services’ on your in-room tablet.

Major foreign currencies can be exchanged at competitive rates for British Pound Sterling. Please enquire at reception for the current rate or for further assistance.

If you need medical care during your stay, we can arrange for you to see the hotel’s Doctor or Dentist. Please select the Concierge button on your telephone or ‘How May We Assist You’ on your in-room tablet for assistance.

Our guestrooms are the perfect spot for a cosy duvet day, to catch up on work or to read a book. If you wish to not be disturbed, please hang the Do Not Disturb sign outside your door. Please note, Housekeeping will not service your room if the Do Not Disturb sign is on your door.

A trained first-aid responder is available at all times. Please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet if you require assistance. Furthermore, a defibrillator is available if required.

Our hotel florist can prepare a beautiful floral bouquet to your specification. Please select the Concierge button on your telephone or ‘How May We Assist You’ on your in-room tablet for assistance.

The hotel does not have a gymnasium on site. However, if you would like to use a local gym during your stay, please select the Concierge button on your telephone or ‘How May We Assist You’ on your in-room tablet to arrange temporary access.

We have links with a number of local hair salons and barbers. In-room appointments are also available with advance notice. Please select the Concierge button on your telephone or ‘How May We Assist You’ on your in-room tablet for assistance.

A Dyson hairdryer is provided for your use during your stay. Your hairdryer can be found in the box inside your wardrobe. Hair straighteners are also available on request. Please select the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet if you require assistance operating your hairdryer or hair straighteners.

We are committed to supporting environmental sustainability through various initiatives. Your guestroom will be serviced twice daily, and your bed linen will be changed every third day. Should you wish to have your linen refreshed daily, please advise the housekeeper by selecting the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet. Please note, Housekeeping will not service your room if the Do Not Disturb sign is on your door.

Our Housekeeping team will make every effort to ensure that your stay is comfortable and enjoyable. Additional items available on request include hypoallergenic bedding, dental kits, sanitary items, hairbrushes, shaving kits, manicure sets, rollaway beds, pet amenities and additional towels and bathroom toiletries. Please select the Housekeeping button on your telephone or ‘Guest Services’ on your in-room tablet for assistance.

If you would like ice, please select the in-room dining button on your telephone or ‘Guest Services’ on your in-room tablet and we will deliver an ice bucket to your guestroom. On request, we can also provide sliced lemon and other garnishes, cocktail shakers, martini glasses or anything else a budding mixologist requires.

Your in-room bar has been stocked with a selection of soft drinks, fruit juices, wines, beers, spirits and snacks. Please refer to the menu for the price list. We would be delighted to customise the contents of your bar to suit your personal preferences. Please select the in-room dining button on your telephone or ‘How May We Assist You’ on your in-room tablet for assistance.

An iron and ironing board are available upon request. Please select the Housekeeping button on your telephone or ‘Guest Services’ on your in-room tablet for assistance.

A same-day and express laundry and dry-cleaning service and a one hour pressing service is available every day. Laundry bags and information on the different laundry services available can be found in your wardrobe. For further assistance or to arrange collection, please select the Housekeeping button on your telephone or ‘Guest Services’ on your in-room tablet.

Found items are securely stored for 30 days in our security department. If you have misplaced an item, please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet for assistance.

A variety of British and international newspapers are available free of charge on your in-room tablet by selecting ‘News and Media’. If you would like a printed newspaper, please inform Reception who will ensure this is delivered to your guestroom each morning. A selection of printed daily newspapers is also available in Dear Jackie and The Nook.

The hotel does not have on-site parking facilities. Valet parking at a local public car park is available, subject to availability. For enquiries and further information on parking charges, please select the Concierge button on your telephone or ‘How May We Assist You’ on your in-room tablet.

If you wish to park your own vehicle, the nearest public car parks are:

Q Park Soho
Address: Poland Street W1F 7NQ Opening Times: 24 hours a day

NCP Soho Brewer Street
Address: Brewer St, London W1F 0LA

Opening Times: 24 hours a day

Please note that the hotel is within the London Congestion Zone and the London Ultra Low Emission Zone.

There are several branches of Boots Chemist located a short walk from the Hotel. Please see our Concierge for directions. Alternatively, if there is a specific item you require, our Concierge can purchase this for you and deliver it to your guestroom.

Our concierge can post letters, send and receive emails and arrange courier collection. Any post or items that arrive for you will be delivered to your guestroom. Please let us know if you are expecting an urgent email or delivery.

Within the comfort and privacy of your guestroom, you can enjoy a selection of dining options twenty-four hours a day. Please select from the in-room dining menu on your in-room tablet. We will endeavour to accommodate any special requests you may have.

There is a personal safe provided in your wardrobe drawer. Please do not leave any valuables unattended in your guestroom as Broadwick Soho assumes no liability for items left unattended.

Instructions for operating the safe can be found inside the safe. If you require assistance, please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet.

A complimentary shoeshine service is available twenty-four hours a day. For collection, please select the Housekeeping button on your telephone or ‘How May We Assist You’ on your in-room tablet.

Please note that we are a non-smoking hotel. Please observe the non-smoking law and refrain from smoking in any area inside the Hotel. This includes guestrooms and the non-smoking sections of the outdoor dining terraces of Bar Jackie and Flute.

A dedicated smoking terrace is available for guest use in Flute, located on the 7th floor.

Private car transfers, saloon cars and limousines can be arranged by our Concierge. Please allow a minimum of one hour to make your reservation.

If you would like us to hail a London Black Cab, please call our Concierge a few minutes prior to leaving your room in order to arrange. Alternatively, private hire taxis such as Uber are readily available in Soho.

Soho is bordered by four Underground stations, all of which are a short walk from the Hotel:

Oxford Circus: Central, Bakerloo and Victoria lines

Piccadilly Circus: Piccadilly and Bakerloo lines

Leicester Square: Piccadilly and Northern lines

Tottenham Court Road: Central, Northern and Queen Elizabeth lines

The Queen Elizabeth line from Tottenham Court Road Station seamlessly connects to Heathrow Airport.

Eurostar train services to Continental Europe depart from St Pancras Station, which can be reached using the Piccadilly or Victoria lines.

Making A Call

To make an external call, dial 9 followed by the telephone number. For international calls press 9, continuing with 00, country code, area code and number.

To make a call from room to room, dial 1 followed by the room number.

Call Charges

Calls made to U.K. and international landlines and mobile phones are complimentary. Calls made to premium rate telephone numbers are charged at the actual cost incurred for the call made. Please contact Reception for further information.

International Dialling Codes

Please contact Reception for international dialling codes.

For assistance, please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet.

Your guestroom television offers a wide range of television channels, in a variety of languages. Furthermore, a selection of music channels and newly released films are available with our compliments.

Your personal mobile and tablet device can also be paired with the television by following the Android Chromecast or the Apple AirPlay instructions on screen. If you require assistance with operating your television or connecting your device, please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet.

You can schedule a wake-up call using your in-room tablet. Alternatively, please contact Reception who will arrange this for you.

Complimentary Wi-Fi access is offered during your stay. From your device’s Wi-Fi settings, simply select ‘Broadwick Guest’ and you will be redirected to our login page. Please read and accept the terms and conditions by entering the surname used for your reservation and your room number . If you require any assistance connecting your device, please select the Reception button on your telephone or ‘How May We Assist You’ on your in-room tablet.

A yoga mat is available on request. Please contact Housekeeping for assistance.